Report a missing or lost tax refund by faxing Form 3911 to the IRS. Get a delivery confirmation as proof.
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Fax numbers are subject to change without notice. Always verify current fax numbers and filing instructions at irs.gov or the IRS Form 3911 page before submitting any documents.
IRS Form 3911 (Taxpayer Statement Regarding Refund) is used to report a missing, lost, or stolen tax refund. If you filed your return and the IRS shows your refund was issued but you never received it, Form 3911 initiates a trace on the payment so the IRS can reissue it. For official instructions and the latest version of this form, visit the official IRS page.
Select the fax number for your state
Maine, Maryland, Massachusetts, New Hampshire, Vermont
Georgia, Iowa, Kansas, Kentucky, Virginia
Florida, Louisiana, Mississippi, Oklahoma, Texas (also foreign countries & territories)
New York
Alaska, Arizona, California, Colorado, Hawaii, Nevada, New Mexico, Oregon, Utah, Washington, Wisconsin, Wyoming
Arkansas, Connecticut, Delaware, Indiana, Michigan, Minnesota, Missouri, Montana, Nebraska, New Jersey, Ohio, West Virginia
Alabama, North Carolina, North Dakota, South Carolina, South Dakota, Tennessee
District of Columbia, Idaho, Illinois, Pennsylvania, Rhode Island
Business entities located east of the Mississippi River
Business entities located west of the Mississippi River
Fill out IRS Form 3911 with your personal details, the tax year and type of return, and the expected refund amount. Indicate whether the refund was a direct deposit or check.
Sign in to usfax.com, click Send Fax, and upload your completed Form 3911 as a PDF or image. Enter the correct IRS fax number for your state from the table above.
Click Send. usfax.com delivers your fax and provides a delivery confirmation so you have proof the IRS received your missing refund inquiry.
Report your missing refund to the IRS in minutes. No fax machine needed.
Start Sending FreeThe IRS fax number for Form 3911 (Taxpayer Statement Regarding Refund) depends on your state. There are multiple regional fax numbers — find the correct one for your state in the table above. You can fax your completed form using usfax.com.
File Form 3911 if you expected a tax refund but never received it, if your refund check was lost or stolen, or if the direct deposit went to the wrong account. Check the IRS Where's My Refund tool first — if it shows your refund was issued but you did not receive it, Form 3911 is the next step.
The IRS typically responds to Form 3911 inquiries within 6 weeks. Faxing is faster than mailing because there is no postal delay. Keep your fax confirmation from usfax.com as proof of when you submitted the form.
Yes. The IRS accepts Form 3911 by fax. Faxing is recommended because it is faster and you receive a delivery confirmation as proof of submission. Use usfax.com to send it without a fax machine.
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