HelloFax is now Dropbox Fax. Here's how it compares to usfax.com for US businesses looking for reliable online faxing.
7 day free trial.
HelloFax (now Dropbox Fax) is a solid option if you're already in the Dropbox ecosystem — the integration with Dropbox and Google Drive is seamless. However, it lacks HIPAA compliance entirely, which is a dealbreaker for healthcare. usfax.com offers better value for US businesses that need a dedicated fax service with HIPAA support, pay-per-fax flexibility, and audit trails.
| Feature | USFax | HelloFax |
|---|---|---|
| Starting price | $2.99/fax or $12/mo | $9.99/mo |
| Pay-per-fax option | ||
| Free trial | ||
| Pages included (base plan) | 200 pages | 300 pages |
| HIPAA compliance | Business plan ($49/mo) | |
| Dedicated US fax number | ||
| Dropbox integration | ||
| Google Drive integration | ||
| Email-to-fax | ||
| Mobile-friendly interface | ||
| Business plans (multi-user) | 5 users, $49/mo | From $19.99/mo |
| Delivery confirmation | ||
| US-based support | Dropbox support | |
| Standalone fax service | Part of Dropbox ecosystem | |
| Audit trail & logs |
Flexible plans with HIPAA option
Integrated with Dropbox ecosystem
HelloFax was acquired by Dropbox and is now called Dropbox Fax. The service is still available but is increasingly integrated into the broader Dropbox ecosystem rather than being a standalone fax solution.
HelloFax starts at $9.99/month for 300 pages, which is competitive on a per-page basis. However, usfax.com offers a $2.99/fax pay-as-you-go option for occasional users, which can be significantly cheaper if you don't fax frequently.
HelloFax (Dropbox Fax) does not currently offer HIPAA compliance or a BAA. If you need HIPAA-compliant faxing for healthcare, usfax.com offers it on the Business plan at $49/month, which includes a signed BAA, encryption, and audit trails.
If you're deeply invested in the Dropbox ecosystem and value tight integration with Dropbox storage and Google Drive, HelloFax (Dropbox Fax) makes sense. If you prioritize fax-specific features, HIPAA compliance, or lower pricing, usfax.com is the better choice.
Yes. You can sign up for usfax.com and start faxing immediately with a new US fax number. If you want to port your existing number, our support team can assist with the transfer process.
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