HelloFax is now Dropbox Fax — convenient inside Dropbox, but its subscription pricing isn't published and there's no advertised HIPAA BAA. Here's how it compares to usfax.com for US business in 2026.
7 day free trial.
HelloFax (now Dropbox Fax) is simple and integrates tightly with Dropbox and Google Drive, and its pay-as-you-go single fax ($0.99 for up to 10 pages) is cheap for a one-off. The trade-offs: the product is deprioritized inside Dropbox's eSign ecosystem, its subscription prices aren't transparently published, and it doesn't advertise a HIPAA BAA. usfax.com is a dedicated fax product with published pricing, audit trails, and a self-serve HIPAA BAA at $49/month — making it a strong HelloFax alternative for US business.
Pricing shown is as of June 2026 — Dropbox Fax does not publicly publish its subscription plan prices. Verify at hellofax.com.
| Feature | USFax | HelloFax |
|---|---|---|
| Starting price | $2.99/fax or $12/mo | Free / $0.99 per fax |
| Published subscription pricing | ||
| Free tier | 7-day trial | 5 pages, send only |
| Pay-per-fax (single send) | $2.99 (10 pages) | $0.99 (10 pages) |
| Per-page overage (paid) | $0.04–0.05/page | $0.05/page |
| HIPAA BAA | Business ($49/mo) | |
| Dedicated fax number | ||
| Dropbox integration | ||
| Google Drive integration | ||
| Email-to-fax | ||
| Dedicated, standalone fax product | ||
| Audit trail & logs | ||
| US-based support | Dropbox support |
Flexible plans with HIPAA option
Integrated with Dropbox ecosystem
Paid overage 5¢/page; no contract and no setup or cancel fee. Subscription plan prices are not publicly published. Verify at hellofax.com (as of June 2026).
HelloFax was acquired by Dropbox and is now offered as Dropbox Fax. It still works, but it has been folded into Dropbox's eSign and document ecosystem rather than being developed as a standalone, actively prioritized fax product.
For US businesses, yes. HelloFax is simple and integrates tightly with Dropbox and Google Drive, but it doesn't publish its subscription plan prices and doesn't advertise a HIPAA BAA. usfax.com is a dedicated fax product with published pricing ($12/$24/$49 a month), audit trails, and a self-serve HIPAA BAA on its Business plan — making it a focused HelloFax alternative for US business.
For a single one-off fax, HelloFax's pay-as-you-go ($0.99 for up to 10 pages, then $0.20/page) is cheaper than usfax.com's $2.99/fax. For ongoing use it's harder to compare, because HelloFax doesn't publicly publish its Professional or Small Business subscription prices, while usfax.com publishes $12, $24, and $49/month plans with $0.04–0.05/page overages. Verify current HelloFax pricing at hellofax.com (as of June 2026).
HelloFax (Dropbox Fax) does not advertise HIPAA compliance or a Business Associate Agreement (BAA). If you need HIPAA-compliant faxing for healthcare, usfax.com includes a signed, self-serve BAA on the Business plan at $49/month, with TLS 1.3, AES-256, and full audit trails.
If you live in the Dropbox ecosystem and value tight integration with Dropbox and Google Drive, HelloFax (Dropbox Fax) is convenient. If you prioritize a dedicated fax product, transparent published pricing, audit trails, or a HIPAA BAA, usfax.com is the better choice. Note that HelloFax has no contract and no setup or cancel fee, so switching either way is low-risk.
Yes. You can sign up for usfax.com and start faxing immediately with a new US fax number, or port your existing number with help from our support team (HelloFax number porting may carry a one-time fee on their side).
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