A standalone fax service vs a full communications platform. Here's how to decide which is right for your business.
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RingCentral is a powerful unified communications platform that includes fax alongside VoIP phone, video conferencing, and team messaging — ideal if you need the full suite. If you just need online fax, usfax.com is dramatically cheaper (starting at $2.99/fax vs ~$30/month), simpler to set up, and purpose-built for faxing.
| Feature | USFax | RingCentral |
|---|---|---|
| Starting price | $2.99/fax or $12/mo | ~$30/mo (bundled) |
| Standalone fax service | Bundled with UCaaS | |
| Pay-per-fax option | ||
| Free trial | ||
| Pages included | 200-unlimited | Varies by plan |
| HIPAA compliance | Business plan ($49/mo) | Available |
| Dedicated US fax number | ||
| VoIP phone system | ||
| Video conferencing | ||
| Team messaging | ||
| Email-to-fax | ||
| Mobile-friendly interface | ||
| Business plans (multi-user) | 5 users, $49/mo | Per-user pricing |
| Setup complexity | Minutes | Requires configuration |
| US-based support | ||
| No unnecessary bundled features |
Pay only for fax — nothing extra
Full UCaaS platform with fax included
RingCentral Fax is part of RingCentral's unified communications platform, which includes VoIP phone, video conferencing, and team messaging. You're paying for an entire communications suite, not just fax. If you only need fax, usfax.com is significantly more cost-effective.
RingCentral previously offered standalone fax (RingCentral Fax), but has increasingly pushed users toward their bundled UCaaS plans. If you only need online fax, usfax.com is a more straightforward and affordable option.
If your organization needs a full unified communications platform with phone, video, messaging, AND fax, RingCentral is a strong choice. For businesses that just need reliable online fax, paying for an entire UCaaS platform is unnecessary.
Both usfax.com and RingCentral offer HIPAA compliance. usfax.com offers it on the Business plan at $49/month, which includes a signed BAA, encryption, and audit trails. RingCentral includes it on higher-tier plans, but the overall cost is significantly higher since you're paying for the full platform.
Yes. Many businesses use RingCentral for phone and video, and usfax.com for fax. This can be more cost-effective than upgrading your RingCentral plan to include fax capabilities.
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