Compare

usfax.com vs eFax
Honest Comparison

Both services let you send and receive faxes online. Here's an honest look at how they stack up for US businesses in 2026.

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The Bottom Line

eFax is a well-established brand with decades of market presence and a dedicated mobile app. However, usfax.com offers significantly lower pricing (starting at $2.99/fax vs $18.99/month), a modern web interface, and more accessible HIPAA compliance — making it the better choice for cost-conscious US businesses that want a straightforward fax solution.

Feature Comparison

FeatureUSFaxeFax
Starting price$2.99/fax or $12/mo$18.99/mo
Pay-per-fax option
Free trial
Pages included (base plan)200 pages200 pages
HIPAA complianceBusiness plan ($49/mo)Enterprise only
Dedicated US fax number
Toll-free numbers
Email-to-fax
Mobile-friendly interfaceApp required
Business plans (multi-user)5 users, $49/moAdd-on pricing
Delivery confirmation
US-based supportLimited
Modern web interface
No long-term contractAnnual plans pushed

Pricing Comparison

usfax.com

Flexible plans for any volume

  • Pay Per Fax$2.99/fax
  • Individual (200 pages)$12/mo
  • Professional (500 pages)$24/mo
  • Business (5 users, HIPAA)$49/mo
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eFax

Established brand, higher pricing

  • eFax Plus (200 pages)$18.99/mo
  • eFax Pro (300 pages)$19.99/mo
  • Pay-per-fax optionNot available
  • HIPAA complianceEnterprise only

Choose usfax.com if you...

  • Want lower pricing with flexible pay-per-fax options
  • Need HIPAA compliance at $49/mo (Business plan) without enterprise-tier pricing
  • Prefer a modern web interface over legacy software
  • Are a US-based business wanting dedicated US numbers
  • Want a Business plan with multiple users at a fair price
  • Only fax occasionally and don't want a monthly subscription

Choose eFax if you...

  • Prefer a well-known brand with decades of track record
  • Want a dedicated native mobile app
  • Need international fax numbers (eFax covers more countries)
  • Already use eFax and switching costs outweigh savings
  • Have an enterprise budget and need eFax's corporate integrations

Learn more: Pricing · Features · HIPAA Fax

Frequently asked questions

Yes. usfax.com starts at $2.99 per fax with no subscription, or $12/month for 200 pages. eFax starts at $18.99/month for the same 200 pages. For occasional faxers, the savings are significant.

Yes. You can transfer your existing fax number from eFax to usfax.com. The process typically takes 1-2 business days. Contact our support team to get started.

eFax has been around since 1995 and has strong brand recognition. They also have a dedicated mobile app, which some users prefer. However, usfax.com offers a more modern web experience, lower pricing, and more accessible HIPAA compliance.

usfax.com offers HIPAA compliance with a BAA on the Business plan ($49/month), which includes a signed BAA, encryption, and audit trails. eFax typically requires their enterprise-tier plan for HIPAA compliance, which costs significantly more.

For most small US businesses, usfax.com offers better value. You get lower pricing, a modern interface, and accessible HIPAA compliance. eFax may be preferable if your organization already uses it and switching costs are a concern.

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