Enterprise-grade encryption, US-based infrastructure, and strict access controls. Your faxes are protected at every layer.
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From transmission to storage, your faxes are protected with industry-leading security measures.
All stored fax documents are encrypted with AES-256, the same standard used by banks and government agencies.
Every fax transmission is protected with TLS 1.3 encryption. Data is never sent in plaintext between our servers and your device.
Documents stored on our servers are encrypted at rest using AES-256. Encryption keys are managed with strict access policies.
All fax data is stored and processed in US data centers (Google Cloud us-central1), which hold SOC 2 Type II certification.
Role-based access controls, multi-factor authentication, and automatic session timeouts protect your account and documents.
Every fax sent is logged with a timestamp, the user who sent it, and the originating IP address, in a tamper-evident record you can export.
Healthcare providers trust USFax to handle protected health information (PHI) securely and in full HIPAA compliance.
Built on trusted, certified infrastructure designed for reliability and security.
Our platform runs on Google Cloud, whose data centers hold SOC 2 Type II certification, with 24/7 physical security, biometric access, and redundant power. usfax has not yet completed its own SOC 2 audit — see our roadmap below.
Geographically distributed servers with automatic failover ensure 99.9% uptime. Your faxes are delivered even during outages.
USFax is actively pursuing SOC 2 Type II certification for our own platform. Our infrastructure partners already hold SOC 2 Type II certification.
We collect only what is necessary to deliver your faxes. We never sell your data.
Account information (name, email), fax documents (stored encrypted), fax metadata (numbers, timestamps), and usage data needed to operate the service.
We do not sell, rent, or share your personal information or fax content with third parties for marketing purposes. Your documents belong to you.
Fax documents are retained per your plan settings. You can delete your documents and account data at any time. Upon account deletion, all data is permanently removed within 30 days.
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