Security & Privacy

Security & Privacy.
How usfax.com Protects Your Faxes

Enterprise-grade encryption, US-based infrastructure, and strict access controls. Your faxes are protected at every layer.

7 day free trial.

Security at every layer

From transmission to storage, your faxes are protected with industry-leading security measures.

256-bit AES encryption

All stored fax documents are encrypted with AES-256, the same standard used by banks and government agencies.

TLS 1.3 in transit

Every fax transmission is protected with TLS 1.3 encryption. Data is never sent in plaintext between our servers and your device.

At-rest encryption

Documents stored on our servers are encrypted at rest using AES-256. Encryption keys are managed with strict access policies.

US-based data centers

All fax data is processed and stored in SOC 2 certified, US-based data centers. No offshore processing or storage.

Access controls

Role-based access controls, multi-factor authentication, and automatic session timeouts protect your account and documents.

Audit logs

Complete audit trail for every fax sent, received, viewed, and downloaded. Know exactly who accessed what and when.

HIPAA compliance built in

Healthcare providers trust USFax to handle protected health information (PHI) securely and in full HIPAA compliance.

HIPAA compliance checklist

Business Associate Agreement (BAA) on Business plan ($49/mo)
TLS 1.3 encryption for all transmissions
AES-256 encryption for stored documents
Full audit trail & activity logging
Role-based access controls (RBAC)
Automatic session timeouts
Secure document retention & deletion
US-based data processing & storage

Enterprise infrastructure

Built on trusted, certified infrastructure designed for reliability and security.

SOC 2 certified data centers

Our infrastructure runs on SOC 2 Type II certified data centers with 24/7 physical security, biometric access, and redundant power.

Redundancy & uptime

Geographically distributed servers with automatic failover ensure 99.9% uptime. Your faxes are delivered even during outages.

SOC 2 roadmap

USFax is actively pursuing SOC 2 Type II certification for our own platform. Our infrastructure partners already hold SOC 2 Type II certification.

Your privacy matters

We collect only what is necessary to deliver your faxes. We never sell your data.

Data we collect

Account information (name, email), fax documents (stored encrypted), fax metadata (numbers, timestamps), and usage data needed to operate the service.

Data we never sell

We do not sell, rent, or share your personal information or fax content with third parties for marketing purposes. Your documents belong to you.

Data retention & deletion

Fax documents are retained per your plan settings. You can delete your documents and account data at any time. Upon account deletion, all data is permanently removed within 30 days.

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