Medical Fax

HIPAA Compliant Fax
for Medical Offices

Send patient records, referrals, prior authorizations, and lab results securely. BAA included, 256-bit encryption, full audit trail.

7 day free trial.

Why medical offices still rely on fax

Fax remains the standard for secure healthcare communication. HIPAA regulations, insurance requirements, and inter-provider workflows all depend on it — but your office does not need a physical fax machine to stay compliant.

HIPAA requires secure PHI transmission

The HIPAA Security Rule mandates that all electronic protected health information (ePHI) be transmitted using encryption and access controls. Traditional fax machines leave documents in open trays. usfax.com encrypts every fax end-to-end.

Insurance companies still require fax

Most insurance payers, Medicare, and Medicaid still accept prior authorizations and claims via fax. Switching to online fax means faster submissions without maintaining a physical machine.

Referring providers expect fax

Specialist referrals, consult notes, and patient transfers are still overwhelmingly sent by fax between medical offices. usfax.com keeps your office compatible with every provider in your network.

Built for how medical offices actually use fax

usfax.com handles the fax workflows your office runs every day — referrals, prior authorizations, lab results, prescriptions, and patient record transfers.

Referrals & consult requests

Send and receive specialist referrals with delivery confirmation. Know exactly when the receiving office got the referral so nothing falls through the cracks.

Prior authorizations

Submit prior authorization forms to insurance payers instantly. No more waiting by the fax machine — get delivery confirmations sent to your email.

Lab results & pathology reports

Receive lab results securely and route them to the right provider. Full audit trail ensures every result is accounted for.

Prescriptions & pharmacy communications

Fax prescriptions to pharmacies with HIPAA compliance. Maintain a complete log of every prescription faxed for your records.

Patient records & chart transfers

Transfer patient charts between offices securely when patients switch providers. Encrypted transmission protects sensitive medical history.

Insurance claims & EOBs

Submit claims and receive explanations of benefits electronically. Reduce paper handling and speed up your revenue cycle.

Security features built for healthcare

Every feature your office needs to fax PHI securely and stay HIPAA compliant.

HIPAA BAA included

Self-serve Business Associate Agreement you can sign online in minutes. No sales calls, no paperwork. Available on the Business plan.

256-bit encryption

TLS 1.3 for transmissions in transit. AES-256 for stored documents at rest. Every fax is encrypted end-to-end — no exceptions.

Complete audit trail

Every fax logged with timestamp, sender, recipient, page count, and delivery status. Exportable audit reports for HIPAA compliance reviews.

EHR integration ready

Works with any EHR/EMR system that supports email-based faxing. API available for direct integration with Epic, Cerner, athenahealth, and others.

Full HIPAA compliance — not partial

Some fax services claim HIPAA compliance but do not offer a BAA or encrypt stored documents. usfax.com meets every requirement of the HIPAA Security Rule for electronic transmission and storage of protected health information.

Learn more about our HIPAA compliance features or see how to set up HIPAA fax for your office.

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HIPAA compliance checklist

Business Associate Agreement (BAA)
TLS 1.3 in-transit encryption
AES-256 at-rest encryption
Full audit trail & logging
Role-based access controls
US-based data processing & storage
Automatic session timeouts
Secure document retention policies
Multi-factor authentication
Delivery confirmation & receipts
“We switched from a physical fax machine to usfax.com and it transformed our front desk workflow. Referrals go out instantly, prior auths get confirmed the same day, and we finally have an audit trail for every fax. The BAA signup took two minutes.”

Dr. Sarah Mitchell

Family Medicine Practice, Austin, TX

Frequently asked questions

Yes. usfax.com provides full HIPAA compliance with a self-serve Business Associate Agreement (BAA), 256-bit encryption for data in transit and at rest, complete audit trails, and role-based access controls. You can securely fax patient records, referrals, lab results, and other protected health information (PHI).

Upload your referral or prior authorization form as a PDF, Word document, or image, enter the recipient's fax number, and click send. usfax.com delivers the fax securely with delivery confirmation so you know exactly when the receiving office got it. You can also send directly from your email.

Yes. The Business plan supports 5 users with a shared fax number, admin panel, and role-based access controls. Each staff member gets their own login so you can track who sent and received each fax — critical for HIPAA audit trail requirements.

usfax.com is EHR integration ready. You can send faxes directly from your email, which works with any EHR system that supports email-based faxing. Our API is also available for direct integration with your electronic health records system.

usfax.com automatically retries failed fax transmissions up to 3 times. You receive real-time delivery confirmations and failure notifications via email. Every transmission attempt is logged in your audit trail so you have a complete record for compliance purposes.

HIPAA compliance with BAA is available on the Business plan at $49/month (unlimited pages, 5 users). The plan includes encryption, audit trails, and access controls. Start with a 7-day free trial.

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